CCPA Privacy Notice


Effective Date: March 12, 2020

This California Consumer Privacy Act (“CCPA”) privacy notice (this “CCPA Notice”) is included in our Privacy Policy and applies to Linden Lab’s processing of personal information of California consumers (as the terms “personal information” and “consumer” are defined under the CCPA) (collectively, “Consumers,” “you,” or “your”) with respect to use of our websites, products and services, to the extent not otherwise covered by our U.S. Consumer Privacy Notice (and, more broadly, the Gramm-Leach-Bliley Act). Any capitalized terms or other terms not defined herein shall have the meaning ascribed to them in the Privacy Policy or, if not defined herein or in the Privacy Policy, the CCPA. To the extent of any conflict between this CCPA Notice and the rest of our Privacy Policy, this CCPA Notice shall control only with respect to Consumers and their personal information. If you are located elsewhere, please see our Privacy Policy here.

Personal Information We May Collect

The following chart shows the categories of personal information that we have collected during the past twelve (12) months. The source of such personal information is the Consumer directly and, in certain cases, certain service providers, including payment service providers and fraud prevention/security services. For more information regarding the business purposes for which we use such information, please see our “Use of your information by Linden Lab” here.

For the table below, the list of examples for each category is intended to be illustrative and not exhaustive.

Categories of
Personal Information
Disclosures to Third Parties/Service Providers
  • Name
  • Billing Address
  • Date of Birth
  • Username
  • Email Address
  • Display Name
  • Social Security Number
  • Fraud Prevention/Security Services
  • Data Warehouse/Repository Services
  • Customer Relationship Management Providers
  • Marketing Vendors
  • Customer Support Services
  • E-signature Providers
  • Content Moderation Platforms
  • Payment Service Providers
Commercial Information
  • Products or services purchased, obtained, or inquired about
  • Premium Membership status
  • Dollar Earn and Spend History
  • Dollar Withdrawal History
  • Fraud Prevention/Security Services
  • Data Warehouse/Repository Services
  • Customer Relationship Management Providers
  • Marketing Vendors
  • Customer Support Services
Internet or Network Activity
  • IP Address
  • Analytics
  • Operating System
  • Browser
  • Fraud Prevention/Security Services
  • Data Warehouse/Repository Services
  • Customer Relationship Management Providers
  • Marketing Vendors
  • Analytics Services
Geolocation (physical location of device)
  • Latitude/Longitude
  • Fraud Prevention/Security Services
  • Data Warehouse/Repository Services
  • Marketing Providers
Inferences drawn from any of these personal information
  • Internal Customer Service Records
  • Internal Discipline Log
  • N/A
Financial Information
  • Utility Bill
  • Tax Forms
  • Tax ID
  • Payment Method (no PAN)
  • Fraud Prevention/Security Services
  • Data Warehouse/Repository Services

Your CCPA Rights
You may request access to the personal information that we have collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification. You may only make such requests twice (2) per every twelve (12) months.                                                                                                            
You have the right to request that we delete personal information collected and maintained about you, subject to certain exceptions. Once your request is verified and we have determined that we are required to delete that information in accordance with applicable law, we will delete your personal information accordingly. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA. Please note that a record of your deletion request may be kept pursuant to our legal obligations.

Exercising Your Rights
To exercise the access and deletion rights described above, please submit a request to us by either:
Please note that (a) we do not “sell” personal information and (b) Consumers have a right to not receive discriminatory treatment for the exercise of their rights under the CCPA.

Verifying Your Request
Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request.

Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf (e.g., previous transactions of person to whom request relates).

We will only use the personal information that you have provided in a verifiable request in order to verify your request. As stated above, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.

Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.

Contacting Us
If you have any questions regarding our privacy practices as it relates to this CCPA Notice, please contact us via email at with the subject line, “CCPA Notice.”